Customer_journey_with_touchpoints_English

Published November 2, 2019 at 999 × 517 in 고객 획득(Customer Acquisition)보다 고객 유지(Customer Retention)에 집중해야 하는 이유

https://commons.wikimedia.org/wiki/File:Customer_journey_with_touchpoints_English.png

https://commons.wikimedia.org/wiki/File:Customer_journey_with_touchpoints_English.png